c. Use of ICT to improve operational effectiveness and efficiency
Overview of this strand
This strand looks at the effectiveness of the use of management information systems, performance data and the use of ICT to improve communications. It also focuses on the secure, safe and legal use of ICT and how ICT is used to improve working practices. In best practice, leadership strategically promotes and supports the use of ICT to improve organisational efficiency across a range of activity.
Evidence for this strand may include
- Discussions with a range of staff carrying out different roles
- Scrutiny of teachers’ planning, assessment records and databases, and school reports
- Scrutiny of different forms of electronic communications such as email, website, online communities between home and school and the wider community
- Review of any plans and proposals generated by school change teams formed to support and implement internal remodelling and workforce reform measures
- Electronically held performance data and evidence of the analysis of such data
- Data Protection and Freedom of Information policies and guidance for staff
- Policies on e-safety or acceptable use
- Records of staff and pupil assent to acceptable use and related e-safety policies
- Logs relating to risk and e-safety, data protection or Freedom of Information
- Governors' reports/minutes
There will be links from this Element to, and evidence shared with, Elements 4 (Assessment), 6 (Extending Opportunities for Learning) and 7 (Resources)
1. Use of management information systems
All teachers should have access to ICT for management, administration and planning. This should include sharing of resources, access to data or contribution to databases. The school may wish to consider a fully integrated management information system.
Questions the school should ask
- To what extent are the school’s ICT systems integrated ensuring data is only entered once and is available for different uses and users?
- How are the schools administration and curriculum networks integrated?
- How does the school make efficient use of ICT for management, are the ICT systems planned and co-ordinated?
- How do ICT systems enable resources and data to be shared by staff?
- How are ICT systems made easily accessible to appropriate staff when needed?
- How do ICT systems enable new, ‘smarter’ ways of working or simply replicate existing manual processes
- What is the impact of ICT on the management of the school?
- Is the use of ICT systems for management kept under review?
Monthly Bulletin from the Data Sub Programme (the DfES group running the data services and information management strategy)
SIMS .net products
Facility Secondary and Primary
RM's Integris Secondary and Primary
2. Use of performance data
There should be an agreed whole-school approach to the use of ICT to record and analyse performance data. This should be used to track pupils’ progress and set targets.
Where possible, pupil data should be available to staff through an integrated system within and beyond the school.
Questions the school should ask
- How well is ICT used for the recording and analysis of assessment data?
- How well are ICT systems used to track progress and set targets?
- Is there an integrated ICT whole-school approach to this?
- Do ICT systems support the tracking of pupils’ progress and the setting of individual and whole school targets?
- Is appropriate data available to staff, governors, parents and carers?
QCA Using Performance Data
Use of performance data - guidance
Valuable digest demonstrating the use of Management Information
SSAT presentation
Pupil Assessment Tracker
Schools on the ICT Register of effective practice with expertise in this area
School Profiles
3. Communications
The school should use electronic systems that are easy to use and understand to communicate both internally and externally and regularly review and update systems and processes to ensure they meet the needs of stakeholders.
Questions the school should ask
- What electronic systems does the school use for internal communication?
- How does the school use the electronic systems to improve its communication with different groups, such as pupils, parents/carers, governors, the community and other agencies?
- How does the school ensure that these systems meet the needs of the different users?
- What advantages do these electronic systems offer over more traditional means of communication?
- To what extent do these systems integrate with other electronic management systems used in the school?
Home-School links with ICT
4. Safety & Security
The school should ensure the safety of staff and pupils using electronic systems. Policies must be communicated to staff, parents and pupils and procedures be in place to deal with issues.
Questions the school should ask
- Does the school have policies relating to e-safety for staff, pupils and community?
- Does the school policy for health and safety (H&S) take account of ICT issues?
- What measures does the school have in place to deal with e-safety and ICT H&S issues that arise?
- What proportion of the staff and governors are aware of their responsibilities relating to e-safety and ICT H&S?
- Does the school keep a log of issues that arise?
- How consistently are the school policies applied when issues arise?
- How does the school keep up to date with emerging e-safety and ICT H&S issues?
- When were the policies last reviewed and updated?
- How has the school involved parents/carers and other partners in its advice on e-safety?
Kent e-safety policy templates
CFE Digital Curriculum Team esafety Wiki
Download Becta e-Safety Booklet
Becta Security Advice
Computer Misuse in schools
Get Safe Online
Health and safety
Copyright and digital rights
Naace copyright guidance (can be downloaded by members who are logged in)
5. Data protection and freedom of information
The school should publish guidance for staff in relation to Data Protection and Freedom of Information. All staff must be aware of their responsibilities and apply appropriate measures when dealing with data.
The school should regularly review and update its processes and take appropriate action to ensure full compliance with the legal requirements. Parents/carers and others seeking information from the school should be advised of the legal context in which the school operates.
Questions the school should ask
- To what extent are staff and governors aware of their responsibilities relating to data protection and Freedom of Information with reference to ICT?
- What policies does the school have to meet statutory data protection and Freedom of Information requirements for ICT?
- What practical guidelines does the school issue to staff relating to these issues?
- How consistently, or rigorously, do staff apply the school's guidelines in these areas?
- What staff development and training has taken place to ensure these issues are addressed?
Download official advice and guidance on data protection and freedom of information for schools
Becta advice on data protection and freedom of information
6. Working Practices
The school should use ICT to improve working practices. These should be planned effectively and adopted systematically.
Questions the school should ask
- What working practices have changed as a result of the use of ICT?
- What proportion of staff have been affected by working practices as a result of the introduction of ICT?
- Where has ICT enabled the school to adopt completely new working practices, rather than develop traditional ones?
- What has been the impact on school effectiveness of these changes?
- How has the school evaluated the impact of new working practices with the ICT?
- How does the school identify, plan for and implement new ways to improve working practices with ICT?
Workforce remodelling with ICT
d. Monitoring and evaluation
Overview of this strand
This strand explores firstly how the school monitors and evaluates the effectiveness of the implementation of its ICT strategy across the school and the evidence used to make these evaluations, and secondly, how the strategy impacts on pupil outcomes. Where practice in this area is well–developed, regular monitoring of the implementation of the ICT strategy enables the school to monitor its progress against its targets, to prioritise its planning for future developments and to demonstrate its accountability to other stakeholders. Such schools use a wide range of evidence that enables them to link their evaluations to effects on pupil outcomes.
Evidence for this strand may include
- Discussions with staff
- Data on the quality of pupils’ work using ICT
- Data on the quality of learning, including the impact on engagement, motivation and learning skills development of pupils
- The level of pupils’ ICT capability
- Discussions with pupils that demonstrate what they know, understand and can do involving the application of ICT to their learning
- Plans that show how monitoring and evaluation for ICT has taken place
- Minutes from Governors’ or other meetings that identify any processes or outcomes for evaluation of ICT impact
- Data and any results of data analysis linking ICT and pupil outcomes
- Outcomes from review processes (such as lesson observations, discussion documents, questionnaires and notes from discussions)
There will be links from this Element to, and evidence shared with, Elements 4 (Assessment) and 8 (Impact on Pupil Outcomes)
1. Monitoring & Evaluating effectiveness of strategy
There should be regular, effective and evidence-based evaluation of progress. The school should use this evidence to prioritise future planning and to demonstrate its accountability.
Questions the school should ask
- What monitoring has the school undertaken to identify the effectiveness of its ICT strategy?
- Does monitoring take place regularly to inform planning, or as an end in itself?
- How does the school use the outcomes of monitoring to prioritise its future planning for ICT?
- How does the school ensure that monitoring is objective?
- How are the outcomes of monitoring used to demonstrate accountability to internal and/or external partners?
2. Evaluation of impact
Regular evaluation of impact of ICT should take place across the school to inform strategic planning and development. There should be evidence of a cycle involving planning > implementation > review > planning...
Questions the school should ask
- What evaluation has taken place that links the ICT strategy to outcomes for pupils?
- How was this evaluation carried out?
- How regular and systematic is the evaluation on the impact of ICT on pupil outcomes?
- How are the results of the evaluation of impact used to inform future strategic planning for ICT?
3. Range & quality of evidence
Evidence of effectiveness should be collected systematically and used to evaluate the impact of ICT.
Questions you may wish to ask
- What evidence does the school use to link its ICT strategy to outcomes for pupils?
- Is objective as well as subjective evidence used in these evaluations?
- How is this evidence collected?
- How is this evidence analysed to show the impact of ICT on pupil outcomes?
- How is the evidence from within school evaluated against external benchmarks?
Schools on the ICT Register of Effective Practice
(Look for those schools with the ICT mark logo)
Development Planning
Staffing and Leadership
Strategic ICT Issues
Governor Guides for ICT
The Governor Guides to ICT series is available from this area in PDF format.
The overview publication Information and Communications Technology (ICT): an essential guide for School Governors (PDF 264 KB) outlines the purpose and content of the series.
policies and directions (PDF 261KB)
developing a vision for ICT (PDF 275KB)
towards the e-confident school (PDF 291KB)
administrative roles and responsibilites (PDF 299KB)
assessment and ICT (PDF 219KB)
safety and security with ICT (PDF 235KB)
learning and teaching (PDF 220KB)
ICT infrastructure (PDF 212KB)
professional development and ICT (PDF 242KB)
ICT and whole-school improvement (PDF 259KB)
Other Local Authority resources and advice
Lewisham Primary
Lewisham Secondary
Oxfordshire Primary
Oxfordshire Secondary
Comments (4)
Neil Adam said
at 3:23 pm on Dec 4, 2006
I think this page needs to be broken up further so there is (say) a section for each strand. As you'll see (!) I've taken the liberty of putting the introductory secion onto its own page and amended (and slightly reformatted) the home page and side-bars as a result
Neil Adam said
at 3:26 pm on Dec 4, 2006
How does a functional specification for a secondary ICT project come under vision (especially a section that looks like it is for Resources on Reviewing the Vision. 1-a3)?
Neil Adam said
at 3:27 pm on Dec 4, 2006
Would it be better if the Evidence and Resources sections came together (say) after the main commentary for a particular strand?
Neil Adam said
at 6:07 pm on Dec 4, 2006
Further, is pasting in the advice from the Becta Matrix links effective. Is it better to link to those documents and "add value" within the Wiki?
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